Meet Vicky

    Your virtual guide inside the Vitality Index, helping you navigate the system, understand where you stand with each account, and guiding your sales execution toward becoming a Vital Partner.

    AI-Assistant Coach

    Easy to Use, with an AI Coach Built In

    The Vitality Index looks and works like modern B2B software. It has clear dashboards, an easy-to-follow user interface, and thoughtfully designed features that make navigation feel effortless.

    It also comes with Vicky, your built-in AI-assisted Vitality Index coach. With guidance grounded in the full system and your account’s context, she helps your team understand the scores, choose the next moves, and get to work when a question comes up.

    Coaching for the whole account team

    Vicky helps every team member contribute, regardless of role or experience level.

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    Full-body illustration of Vicky beside example Vitality Index views for Execute Plan, Account Home, and Portfolio.Example coaching and product viewsOpen full-size image in a new tab

    Your Virtual AI Assisted Vitality Index Coach

    Vicky isn't a chatbot with canned responses. She knows your accounts, your scores, and the Vitality Index playbook. Three things set her apart from any other AI assistant you've used.

    Always in context

    Vicky knows which account you're looking at. You never have to repeat yourself; she's already oriented to where you are.

    Talk instead of type

    Brief her like you'd brief a colleague. Tap the mic and she turns what you say into structured coaching and next steps.

    Gets sharper over time

    Every assessment, next step, and conversation builds her picture of your accounts. The longer you use it, the more specific her guidance becomes.

    Everything Vicky Handles for You

    From the moment you add your first account to the day you walk into a QBR, Vicky is working alongside you at every stage.

    Account Intake

    Add a new account in a single conversation

    No forms to fill out. Tell Vicky who you just landed and she captures the company, revenue, and growth target, then kicks off a baseline assessment on the spot.

    I just closed Riverstone Medical. Mid-market, about $2M ARR.
    Got it: Riverstone Medical is added. I've set your growth target at 15% and started your baseline assessment. Who's your primary contact there?

    Account Health

    Understand your score and exactly what moves it

    Vicky translates your Vitality score into plain language, breaks down which of your 7 domains are holding you back, and tells you what evidence would push the number up.

    Why is my score only 2.1 with Acme Corp?
    Your relationship is active but not yet strategic. Your weakest domain is Executive Alignment: you have no senior sponsor on their side. That single driver is capping your score more than anything else right now.

    Coaching & Execution

    Your next move, always clear

    When you're not sure what to do next, ask. Vicky looks at your open growth drivers, your current objectives, and the state of the account, then gives you one concrete thing to do today.

    I have a call with Acme in an hour. What should I focus on?
    Push on executive access. Your champion is solid but there's no senior sponsor. Ask who owns the strategic technology budget above your contact and whether they'd include them on the next call.

    Portfolio Management

    Your whole book of accounts, one question away

    Ask Vicky to snapshot your entire portfolio and she'll surface which accounts are expanding, which are at risk, and where your biggest growth opportunity is sitting untouched.

    Which of my accounts should I be worried about right now?
    Two need your attention: Crestline Holdings has dropped to Level 1, Building, and hasn't had any Power Plays or Next Moves run in the last 47 days. Redstone Partners is healthy, but Relationships: Status with Champion has been stuck at Level 1, Building, for two quarters.

    Research & Intelligence

    Walk in knowing more than they expect

    Before any meeting, ask Vicky to pull live intelligence on a competitor or market. She surfaces what's changed recently and turns it into talking points you can use in the room.

    What's going on with Axon Systems? They're competing for my client.
    Axon raised a Series C last month and is expanding their mid-market team fast. Your client has a clear edge on support response time and contract flexibility, two things buyers cite most in recent reviews.

    Executive Summaries

    A polished account summary, on demand

    Ask Vicky to build a summary and she compiles your partnership score, open objectives, and key drivers into a document ready to share with your manager, champion, or bring into a QBR.

    Build me an account summary for Hartwell Industries.
    Here's your Hartwell summary: You've reached level 3, Scaling at a score of 3.1. You have two open Power Plays in the Relationship Domain under the Growth Driver Executive Alignment that need your attention.

    Calendar Integration

    Turn next steps into calendar time in one ask

    When Vicky gives you coaching or a set of next steps, push them straight to your Google Calendar or Outlook with one click. The invite subject reads '[Account Name]: Next Steps' and the body contains the action items from your session, ready to review before you sit down to do the work.

    Add my next steps for Meridian to my calendar for Thursday at 2pm.
    Done. I added a one-hour block for Thursday at 2:00 PM with the subject "Meridian Medical: Next Steps." Your action items are included in the event body.

    Account Memory

    Gets sharper the longer you use it

    Your baseline assessment, every next step you log, and every conversation you have: Vicky absorbs it all. Six months in, she knows each account's full history and can tell you exactly how far you've come and what's still holding you back.

    How has my relationship with Meridian changed this year?
    You've advanced from Level 1, Building, to Level 2, Expanding. Your work on Executive Alignment drove much of that progress. You still have one open objective in Value Realization from your Q2 plan that hasn't moved.

    Vicky lives inside the Vitality Index

    She's not a standalone tool. She's woven into the system, aware of your accounts, your partnership scores, and the exact page you're on. The more you use the Vitality Index, the more Vicky can do for you.